Refund policy

Last updated: April 29, 2026

Return Window

Returns must be requested within 30 days of delivery. Items must be unused, unworn, and returned in original condition with packaging and tags.

How to Request a Return

Please email support@keyslicense.com with your order number and reason for return. Returns sent without prior approval may not be accepted.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us as soon as possible after delivery. We may request photos for verification.

Exchanges

Exchanges are available only for defective or incorrect items. Exchanges for change of mind are not offered.

Refunds

Approved refunds are issued to the original payment method within 7–10 business days after inspection.

Contact Information

Email: support@keyslicense.com
Phone: +1 (585) 401-7280
Address: 187 Frost St, Brooklyn, NY 11211, United States